Return - Exchange:
We will be happy to accept returns / exchanges on unopened items within ten (10)
days of receipt. All items must be in their original factory sealed containers.
Please note, the following items are NOT returnable:
14K Gold and Sterling Silver Nails, 14K Nail Charm Rings, Holiday Jewelry, Electric
Nail Drills, Files, Acrylic, Gel, Chemical Products or Implements.
Please call or e-mail for a return authorization number. Returns / Exchanges will
not be accepted without an authorization number.
Shipping fees are not refundable unless we shipped the wrong product.
All returns / exchanges should be sent in a sturdy box with ample cushioning to
insure against breakage and should be insured against loss and/or damage for
at least the value of the contents.
All repairs should be sent directly to the manufacturer of the product.
Due to the very fragile nature of Nail Charms we do not offer repairs for lost stones
or damaged posts. But, if you have a broken post or one that has been cross treaded
we will be happy to send two new posts at no charge with easy instructions for your
local jeweler's replacement.
Should you have any questions about any of our products, please call Customer
Service at 714 - 465 - 9292 Monday - Friday, 10 AM - 4 PM Pacific time or over the
Internet, click on the E-mail button below.
Returns - Exchange - Repairs
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5267 Warner Avenue 123 - Huntington Beach - "Surf City USA" - California 92649
714 - 465 - 9292